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Managing your Account

Managing Listings

After having completed your registration for selling on Artisna.com, you will be directed to the steps required to list your products. Artisna makes it easy for you to list your products one at a time. You can view your inventory as and when required. The information and procedure for listing products will vary depending on the type of product you are adding and on whether or not that product(s) is already in the Artisna.com catalogue.

Managing Orders

To view your orders, simply log into your account and navigate to the "My Orders" section. There you can find the details of your every order, their status, their payments, their shipment timings and return/refund status if any.

Entertaining Customer Feedback

Your customers will leave feedback and ensuring that you get positive responses is critical to achieving and maintaining success on Artisna.com. Be available and be regular in replying to their queries and inquiries. This way you can ensure that your customers identify you as a trustworthy seller and thus rate you high. This rating is visible to everyone who visits the marketplace and encourages them to purchase from you.